HCL
Technologies has released
recruitment notification for filling up various vacancies at the post of Fresher Technical
Support Officer. Interested
and eligible candidates can walk for interview. More detail given below
regarding the job profile, educational qualification, selection process, Online
apply and others...
HCL Technologies Recruitment Details:-
Company name- HCL Technologies
Location – Hyderabad
/ Secunderabad
Name of post- Technical Support Officer
Job category- IT/Technical
Educational qualification- Candidates must have posses UG - Any Graduate BE/ B.Tech, ME / M.Tech, Dual Degree,
MCA from any recognized university and board.
Candidate experience- 00 to 02 years
Candidate skills-
1. Willing to work in Night shifts primarily Willingness to work in Weekends Willingness to work on 24X7 environment Sophisticated
2. knowledge to deal with problems and solve them effectively
3. Should be customer service focused,
4. able to deal with customers in friendly and polite manner Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
5. Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues
6. Technical capability to handle customer complaints Polite approach in handling irate customers
7. Good communication skills and strong ability to work effectively in a team environment.
How to apply- Interested and eligible candidates can walk for interview on
given below date and time and address.
Interview Date and time- 23rd Nov 2013 – Saturday Time : 9 AM to 3 PM
Venue:-
CMS Training Institute, 3rd Floor, Isnar
Plaza,
Opp. HDFC Bank, DwarakaNagar, Visakhapatnam.